ALL staff are highly trained and our counsellors are acknowledged as experts in their fields. They are selected not only for their qualifications and training, but also for their personal attributes and highly relevant experience. We demand their total commitment to the client's reintegration back into society.

What facilities does PCP Luton Rehab have?

PCP is located in a well planned building providing good sized rooms enabling us to cater for over 30 clients at one time. Counsellors and administration staff work in several offices within the building.

Facilities for clients include:

• Reception waiting area
• A tea and coffee making area
• Client lounge with kitchen facility
• Two large multi-purpose group rooms and a third smaller one used for quiet groups and alternative therapies
• A room used by senior treatment staff for meetings with families, friends and professionals; also used for one-to-one sessions and client assessments

Where do the clients live?

We currently run eight 'Sober Living' houses, providing 36 beds in single sex accommodation, within a mile of the day-care centre. Because the addict is most vulnerable when left alone or when returning to their own home surroundings, you may question how can we provide adequate safeguards outside the daily treatment hours.

We achieve this by having a dedicated team of Housing Counsellors on 24-hour call whose main priority is to help the patients deal with their day-to-day living in the community. This supervision includes for example, help with filling in forms (Social Security and benefits), finding employment (often volunteer work) and grocery shopping.

Some of our clients prefer to live in their present accommodation and similar support is offered to them. It has been our experience, however, that most clients benefit most by living in new surroundings and within communities with the same objectives and goals - to remain clean, sober and healthy.

Accommodation is available in Sober Living Houses set aside especially for clients at this stage of treatment.

The focus in Secondary Care is on integrating clients into society with, amongst other things, voluntary or charitable work and relationships within families. Group therapy and meditation is also offered.

What happens in the evenings?

We believe that much of the recovery process happens between clients themselves once counsellors have gone home. To facilitate this we provide an after hours service that encourages our clients to stay on track 24 hours a day.

Positive peer pressure supports the recovery process. Monitoring each other promotes loving and tolerant behaviours.

Every weekday evening, clients are expected to attend local Fellowship meetings such as Alcoholics Anonymous, Narcotics Anonymous and Cocaine Anonymous. We even host certain meetings within the centre.

We believe this is an essential part of the recovery process, giving them continued support for the rest of their lives, anywhere they choose to live, throughout the world.

Who looks after the clients' medical needs?

Upon arrival our registered GP carries out a client examination and arranges the most appropriate detoxification, if required.

The detoxification process covers all mood and mind altering chemicals including opiates, stimulants, alcohol, solvents and barbiturates (prescription or street). The client's health level is monitored regularly to ensure there are no medical problems during this critical stage.

A full detoxification usually takes up to ten days, and we try to detoxify as rapidly as is comfortable, since we believe the therapeutic process cannot begin until the client is substance free.

What registration does PCP Luton have?

PCP Luton is fully compliant with the latest quality standards of performance and employment - QUADs and DANOS - to ensure all patients receive the best service and treatment.